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What is 1gramjewellery ?

onegramjewels.com,1gramjewels.com,1gramjewels.in is an exciting new way to buy fashion and silver jewellery and accessories online. While the idea of buying jewellery online is not new, onegramjewels.com,1gramjewels.com,1gramjewels.in provides a intuitive interface and detailed description to help you search and order the perfect jewellery to match your needs for all occasions. onegramjewels.com,1gramjewels.com,1gramjewels.in will delight you with its wide collection of indian and western, fashion and silver jewellery and gratify you with its excellent customer service.

> onegramjewels.com,1gramjewels.com,1gramjewels.in is an online initiative of Shubham jewellers. Shubham jewellers is a bangalore based fashion jewellery store
> In current scenario, Shubham jewellers is often bestowed with abundant wishes and praises by customers for making the "fashion jewellery" shopping an out-of-the-world experience. Rejoicing the glory.
> Our vision is to offer our customers the most exclusive and beautiful collection of jewellery and gratify them from our exceptional service and quality.
> To be able to add up little more to the natural beauty.

Cancelation and Return Policy

Our Simple 7-day Return Policy.

In case you are not happy with the quality of the product or the product doesn't fit you properly, you can simply return the product to us. We will replace the product or refund entire billing amount (but not the return shipping charges). Please note that the product should be unused and tags should not be removed and it should be sent back along with original box and invoice to: Shubham jewellers #871,nagarthpet main road near hotel Rajatha mahal Bangalore 560002 PH:080-41140255 cell: 9845476270, within 7 days.

we will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking to the same account. The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days This policy is only for customer in India and we won't be able to provide exchange, returns or refunds to our international customer due to prohibitive shipping cost.

Q: Is everything returnable?

A: Yes absolutely. Everything is returnable. Except customized items.


Q: Are returns free of cost?

A:Yes we don't charge except Return shipping charge will be paid by you


Q: Will I get my money back?

A:Guaranteed money back. Kindly ensure the returns are made within 7 days of receiving the products.


Q: How do I return the product(s) back to 1gramjewellery?

A: Email at 1gramfashionjewellery@gmail.com with your order number and item code you wish to return. Kindly keep it packed the way it came. Email us once you have handed the parcel to courier person. We will notify you by email once we've received and processed the returned item(s). All items will be inspected upon return. .


Q: Duration from the order received till I decide to return the product(s)?

A: We will review and honor returns up to 7 days from the date you received the item(s).


Q:Can I return just a part of my order?

A:Yes, kindly mail us what you would like to return and we will help you with it


Q:How long before I receive store credit/Refund for returned items?

A: Please allow 7 working days from the receipt of your returned item(s) for us to process the return and give you store credit.


Q: How do I send the (return) items back to 1gramjewellery?

A: Please allow 7 working days from the receipt of your returned item(s) for us to process the return and give you store credit.

Shubham jewellers
#871,nagarthpet main road
Near to Hotel Rajatha Mahal, Near Chickpet, Bangalore 560002
PH:080-41140255 cell: 9845476270

Kindly send us confirmation mail stating that courier has been picked up along with tracking number.

CANCELLATION AND REFUND POLICY.

Q:How Can I cancel an order that I have placed?

A: Your order can be cancelled only within 1 hour of placing the order. To cancel an order, please write to us at 1gramfashionjewellery@gmail.com with reasons for cancelling an order, So we can understand and improve.


Q:Duration before which a cancellation can be made?

Beyond 1 hour of placing the order, no order can be cancelled as we start processing the order.


What are Cancellation and Refund (As store Credit/ Cash Back) Polices?

Order Cancellation within 24 hours of placing – 75% of Bill Value refund Order Cancellation between 1 to 7 days of purchase – 50% of Bill Value refund Cancellations after 7days of purchase – Not Accepted (No refund/store credit)


Refunds are made as follows:

1.If the payment is made using a credit/debit card (or any form of net banking) then the amount is credited back to the same account from which the payment was made.

2. When a refund is to be made due to sizing issues from customer's end then the amount is refunded in the form of store credits.


Q: How long will the refund process take?

A: Kindly give us 7 working days to sort the issue


Q: Can I cancel just a part of my order?

A: Yes same rules shall apply as mentioned above.


EXCHANGE

A: Can I exchange a product received?.

You can exchange the product based on availability of the replacement.


Q:How long before I know if the replacement is available?

A:Please check on the site on the availability of the product.


Q: Duration before which I have to avail for replacement?

A: Returns can be made within 7 days of receiving the products , after 7days the exchange policy becomes void.


Q: How do I exchange a product?

A: Email at 1gramfashionjewellery@gmail.com with your order number and item code you wish to return. We will send the courier person to pick up the parcel. Kindly keep it packed the way it came. Email us once you have handed the parcel to courier person. We will notify you by email once we've received and processed the returned item(s). All items will be inspected upon return. Store credit will be give to you can place fresh order using the store credit for replacement. You can exchange the items within the 30 days from the day of delivery.


Q: What happens if replacement for the desired product is not available?

A: Alternatively, in case of the replacement product being unavailable, store credit of the same value which can be used on the next purchase will be given.

Contact Us
If you have any questions or need any help, please e-mail us at 1gramfashionjewellery@gmail.com or Call us at +91 98454 76270 Our Office Address- Shubham jewellers, #871,Nagarthpet main road, near chickpet, Bangalore 560002

Our Shipping policies

Unlike many other web sites that have special rules and lots of fine print, 1gramjewellery has a transparent and clear shipping policy for all orders placed on our website, without any special exceptions. 1 gram jewellery understands that getting your items quickly is important to you, so we make every effort to process your order quickly.

For International buyers, orders are shipped and delivered through registered international courier companies. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 2-3 working days or as per the delivery date agreed office norms. 1 gram jewellery. is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 2-3 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. 1 gram jewellery is in no way responsible for any damage to the order while in transit to the buyer. However if there is any damage to the box or the seal is open kindly call our customer care number

Immediately.

We are not responsible if the product come back return to us because of incorrect address /not available to receive/refuse to accept in that condition both side shipping charges will be paid by the customer

Q: Is shipping free for all the products?

A: We offer FREE Shipping (Order above Rs. 1000) within India.

Shipping Chart.

Transaction Value
Below Rs. 1000
Above Rs. 1000
Shipping Charge
Rs. 75

FREE SHIPPING.

Q: Where all do we deliver?

A: We will deliver anywhere in India.


Q: Do you ship internationally?

A: Yes we do. We deliver to countries USA, UK, Canada, Middle East countries ( UAE, Saudi Arabia, Iran, Iraq, Egypt, Kuwait)


Q: what do you charge for international shipping

A: We will charge a fixed INR 1500/- for all shipping out side India


Q: How long does the product take to reach us?

A: We have a record shipping time of 4 working days for most of our products which are readily available. For some of the products we take 1-2 weeks.


Q: Do all the product(s) take the same time to reach us?

A: No, It does not necessarily mean the product will take the said time period, we will try to bring the product to your doorsteps as soon as possible.

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